Privacy Policy
Last updated: May 29, 2025
1. Introduction
This Privacy Policy explains how Plums ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. By accessing or using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect information you provide directly, such as your name, email address, and messages submitted through contact forms. We may also automatically collect technical data including IP address, browser type, device information, pages visited, and cookies or similar tracking technologies.
3. How We Use Your Information
We use collected information to operate and improve our website, respond to inquiries, personalize content, analyze usage, maintain security, and comply with legal obligations. We do not sell your personal information to third parties.
4. Cookies and Similar Technologies
We use cookies and similar technologies to remember your preferences (such as language settings), measure site performance, and enhance user experience. You can control cookies through your browser settings, though disabling them may affect certain features.
5. Information Sharing
We may share information with trusted service providers who assist us in hosting, analytics, or customer support, subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights, users, or the public.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to object to certain processing or request data portability. To exercise these rights, please contact us using the details below.
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed in countries other than your own. Where required, we take appropriate safeguards to ensure that your data receives an adequate level of protection.
10. Children's Privacy
Our services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or our data practices, please contact us at privacy@plums.example.com.